14-day right of withdrawal

Right of withdrawal
According to the Law of Obligations Act, the consumer has the right to withdraw from the contract (purchase made from the e-shop) within 14 days without giving a reason. The right of withdrawal applies only to natural persons. The withdrawal period expires 14 days after the day on which you or a third party named by you, who is not the carrier of the goods, has physically taken possession of the thing (goods).

To exercise your right of withdrawal, notify us of your decision to withdraw from the contract by unequivocal statement. You can use the attached standard withdrawal form, but it is not obligatory. In order to meet the deadline for exercising the right of withdrawal, it is sufficient to send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.

Please submit an application for the exercise of the right of withdrawal using one of the following options:

• Bring it to Kadaka tee 50 warehouse 24 Tallinn 12915
• Send by post to Kadaka tee 50-24 Tallinn 12915
• Send an e-mail to info@homelighting24.ee

Consequences of withdrawal

If you withdraw from the contract, we will refund all payments received from you, including delivery costs (excluding additional costs due to your chosen delivery method, which is different from the cheapest normal delivery method we offer) immediately, but no later than 14 days from the date we find out Your decision to withdraw from this agreement. We will make these refunds using the same form of payment you used to make the payment (bank transfer to the same account from which the payment was made). In any case, there will be no service charge or other cost to you for such a refund.

We may refuse to make refunds until we have returned the item (s) that are the subject of the contract or until you have provided proof that you have returned the item, whichever comes first. The deadline is met if you return the item that is the subject of the contract before the end of the 14-day deadline.
The direct costs of returning the case must be covered by you.
You are only responsible for the decrease in the value of the thing due to the use of the thing in a way other than necessary to ascertain the nature, properties and functioning of the thing. The returned goods must be complete, the packages can only be opened carefully without damaging them, as is normally allowed in a regular store.

Return the returned goods to the e-shop at Kadaka tee 50-24 Tallinn 12915

• You send write the application in a free written form

The warehouse is open on weekdays from 12 to 16:00